logotype
logotype

PRIVACY POLICY

RESOURCES > PRIVACY POLICY

Effective Date: July 10, 2025

  1. Introduction

Welcome to COSMIC CYBER LIMITED ("we," "us," "our"). We specialize in providing cutting-edge advertising and promotional services, including media buying, ad campaign management, and performance analytics. This Privacy Policy outlines our commitment to protecting the privacy of our clients, partners, and the end-users who interact with the advertisements we manage. It details how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or otherwise engage with us.

COSMIC CYBER LIMITED is headquartered at:

Room 40G, 19/F, Block AD
Golden Bear Industrial Centre
66-82 Chai Wan Kok Street, Tsuen Wan
New Territories, Hong Kong

For any privacy-related inquiries, please contact us at [email protected] .

  1. Information We Collect

We collect information to provide and improve our advertising services. The type of information we collect depends on the nature of your interaction with us.

2.1 Information You Provide to Us (Personal Information)

This category includes information that can be used to identify you directly.

  1. Client & Partner Data: When you become a client or partner, we collect business contact information such as your name, email address, phone number, job title, and company name. We also collect billing and payment information to process transactions for our services.
  2. Communications: If you contact us directly via email, contact forms, or other communication channels, we will collect your name, email address, and the content of your messages.

2.2 Information Collected Automatically (Non-Personal Information)

This category includes information that does not directly identify you but is collected automatically when you interact with our website or the advertisements we serve.

  1. Log and Usage Data: Our servers automatically record information when you access our website, including your IP address, browser type, operating system, referring URLs, pages viewed, and timestamps.
  2. Ad Interaction Data: When you view or interact with an advertisement managed by us on a third-party website or application, we may collect information about that interaction. This includes the ad you viewed, the time you viewed it, your device type, operating system, IP address, and general location (e.g., city/country). We may also record clicks and conversion data.
  3. Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to collect information about your browsing activities and to distinguish your device from others. This helps us to deliver more relevant ads, perform A/B testing, and analyze the performance of our campaigns. You can control the use of cookies at the browser level.
  4. How We Use Your Information

The information we collect is used for the following purposes:

  1. To Provide and Manage Our Services: We use client and partner information to fulfill our contractual obligations, manage accounts, provide customer support, and process payments.
  2. To Deliver and Optimize Advertising Campaigns: Ad interaction data is crucial for the services we provide. We use it to:

Serve relevant advertisements to end-users.

Measure the effectiveness and reach of ad campaigns.

Perform analytics and generate performance reports for our clients.

Control ad frequency (e.g., frequency capping).

Prevent and detect fraudulent activity.

 

  1. To Improve Our Website and Services: We analyze usage data to understand how users interact with our website, enabling us to enhance user experience and improve our service offerings.
  2. For Communication: We use contact information to respond to inquiries, send service-related announcements, and provide information about our products and services that may be of interest to you.
  3. How We Share and Disclose Information

We do not sell personal information. We may share your information in the following circumstances:

  1. With Our Clients: We provide our clients with reports on the performance of their advertising campaigns. These reports contain aggregated and anonymized data about ad interactions.
  2. With Service Providers and Vendors: We may share information with third-party vendors who perform services on our behalf, such as cloud hosting, data analytics, payment processing, and fraud detection. These providers are contractually obligated to protect your information and are not permitted to use it for their own purposes.
  3. For Legal Compliance and Protection: We may disclose information if required to do so by law or in the good faith belief that such action is necessary to comply with a legal obligation, protect and defend our rights or property, prevent fraud, or protect the personal safety of our users or the public.
  4. In Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.
  5. Data Retention and Security

We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Ad interaction data is typically anonymized or aggregated and stored for a limited period for reporting and analysis.

We implement robust administrative, technical, and physical security measures designed to protect your information from unauthorized access, disclosure, alteration, and destruction. However, please be aware that no security system is impenetrable, and we cannot guarantee the absolute security of our systems.

  1. Your Privacy Rights and Choices

Depending on your location, you may have certain rights regarding your personal information. These may include:

  1. Access: The right to request access to the personal information we hold about you.
  2. Rectification: The right to request that we correct any inaccurate or incomplete personal information.
  3. Erasure: The right to request the deletion of your personal information.
  4. Opt-Out of Interest-Based Advertising: You can opt-out of receiving tailored advertisements from us. You can typically do this through the ad settings on your device (e.g., "Limit Ad Tracking" on iOS or "Opt out of Ads Personalization" on Android) or by using industry opt-out tools like the NAI (Network Advertising Initiative) or DAA (Digital Advertising Alliance) websites.

To exercise any of these rights, please contact us at [email protected] .

  1. International Data Transfers

As a global company, we may transfer information to, and process it in, countries other than the one where you are resident. These countries may have data protection laws that are different from the laws of your country. We take appropriate safeguards to ensure that your information remains protected in accordance with this Privacy Policy.

  1. Children's Privacy

Our services are not directed to children under the age of 16, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child, we will take steps to delete such information promptly.

  1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new policy on our website and updating the "Effective Date" at the top. We encourage you to review this policy periodically.

  1. Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy or our data practices, please do not hesitate to contact us.

COSMIC CYBER LIMITED
Room 40G, 19/F, Block AD
Golden Bear Industrial Centre
66-82 Chai Wan Kok Street, Tsuen Wan
New Territories, Hong Kong
Email: [email protected]